Utility Asset Management

True Water provides utility level asset management services for wastewater infrastructure.

Our team provide clients with a considered and coordinated framework for whole-of-life asset management. This comprehensive preventative and predictive maintenance strategy minimises the need for reactive maintenance. The preventive maintenance approach is a systematic process that adheres to strict regulatory licencing conditions.

Predictive maintenance, on the other hand, employs industry data, monitoring, and sampling to develop maintenance schedules that resolve issues before critical equipment failure occurs. Reactive maintenance is expensive and time-consuming, but if required, True Water provides 24/7 support to our asset management partners through phone consultations and in-person assistance.

Utility asset management services include:

• 24 hour remote telemetry monitoring

• Preventative maintenance

• Operation and management

• Wastewater sampling and NATA laboratory testing

• Infrastructure and asset audit

• Training

• Compliance and reporting assistance

Our technicians are available 24 hours a day.

True Water has developed an affordable and quality remote monitoring platform. Our advanced telemetry software allows operators to make informed decisions regarding scheduled and proactive maintenance. It is supported by an online portal that provides day-to-day asset management and monitoring; including automatic data logging and tracking of all maintenance, operation, componentry, and potential faults.

It is accurate, immediate, real-time asset management data that delivers operational security, continuity of service, and regulatory compliance. This level of service is requisite to providing our clients with the highest-quality service and operational security after project handover.

Our Integrated Environmental Management System (IEMS) directs and informs all activities throughout the infrastructure’s lifecycle. The IEMS is a conclusive quality management process designed to deliver stakeholder objectives, secure compliance, and protect public health and the environment.

True Water technicians regularly undertake compulsory in-house and on-site training.   

This continual education, knowledge, and skills development is part of our steadfast commitment to providing clients with the highest-quality service and operational security. This extends to commissioning, operating, planning, and scheduling asset maintenance deadlines for the organisation’s domestic and international infrastructure network. 

Additionally, True Water technicians also regularly travel to Japan to complete mandatory certification training. This involves inspecting installations and furthering their technical knowledge under the expert tutorage of Kubota technicians.