Delivery & Installation Options
True Water offers multiple delivery models to provide our clients with greater flexibility and control over their wastewater infrastructure projects. As the exclusive provider of Kubota wastewater treatment systems in Australia and the Pacific, we ensure the highest quality outcome regardless of which installation option you choose. Benefits of our flexible approach include:
Cost Control: Choose the delivery model that best suits your budget
Timeline Management: Integrate wastewater system installation with your broader construction schedule
Quality Assurance: All options maintain the high performance standards of Kubota systems
Technical Support: Expert guidance available regardless of delivery model
Warranty Protection: Installation compliance ensures full manufacturer’s warranty

Supply System Only
Maximum cost efficiency by leveraging your existing contractor relationships
Supply & Supervise Install
Your project team undertakes civils, construction, and commissioning activities
Comprehensive Install
Complete project management from design to commissioning and handover
Our Delivery & Installation Models
Supply System Only
Our newest option for projects up to 20kL/day capacity:
- True Water delivers all system components directly to your site
- Complete documentation and installation guides provided
- Remote technical support available during installation
- Full manufacturer’s warranty when installation guidelines are followed
- Ideal for clients with existing construction capabilities
- Maximum cost efficiency by leveraging your existing contractor relationships
Supply & Supervise Installation
A flexible option that allows you to maintain greater control while ensuring quality:
- True Water delivers all system components to your site
- Your project team undertakes civils, construction, and commissioning activities
- True Water provides onsite supervision to ensure warranty compliance
- Technical guidance throughout the installation process
- Training for your staff in day-to-day operations and maintenance
- Reduced capital expenditure while maintaining system quality and performance
Comprehensive Installation
Our traditional turnkey solution where True Water Australia handles the entire process from start to finish:
- True Water undertakes all safety, civil, construction, and commissioning activities
- Complete project management from design to handover
- Ideal for clients seeking a hassle-free installation with minimal involvement
- All work complies with manufacturer specifications and warranty requirements
- Comprehensive training for onsite staff upon completion
Why choose a True Water delivery model?
Due to True Water’s pre-manufacturing and assembly processes, installation is completed quickly and efficiently. All systems are installed below ground to eliminate visual impact and minimize temperature fluctuations. Regardless of which delivery model you select, you’ll receive:
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- Kubota’s world-class technology with proven reliability
- ISO-certified manufacturing processes
- Comprehensive documentation and technical support
- Full manufacturer’s warranty and performance guarantee
- Ongoing service and maintenance options
- Remote monitoring capabilities
Ongoing Support
To comply with warranty conditions, all True Water sewage treatment systems must be serviced and maintained by a True Water Accredited maintenance technician. We offer:
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- Scheduled quarterly maintenance
- Training for onsite staff in day-to-day operations
- 24/7 remote monitoring through our TELEmi™ system
- Emergency support when needed


Case Studies featuring delivery options
Our flexible delivery options have been successfully implemented at numerous sites including:
- Rolleston Mine Accommodation Village, QLD (Glencore)
- Igam Barracks, Papua New Guinea (Australian Department of Defence)
- United Wambo Joint Venture, NSW (Glencore)
- Lake Awoonga, QLD (Gladstone Area Water Board)
Contact us today to discuss which delivery option is best suited for your project.