TESTIMONIALS

Gavin Bryant | Homeowner, Halfway Creek NSW

All work was coordinated extremely well! Very professional throughout the entire process, from quoting stage to installation. Would highly recommend.

Jim & Robyn Eckersley

Prompt, professional and knowledgeable, providing a great solution for our needs. Well done team.

Stephen & Deborah Pearce | Homeowners, Waterview Heights NSW

Peter Brossman was excellent, always friendly, helpful and professional. There was always excellent communication between True Water and us.

Bev Burnham

Just want to thank you all for the professional service.

We are very impressed with the quality of workmanship.

Thanks to all.

Chris Hazlett | Century 21, Ballina & Coffs Harbour NSW

All aspects of the process are handled by True Water Australia from site inspections, system planning, council submissions and approval, installation and ongoing maintenance. I would recommend them to anybody who requires upgrades or new installation of a sewerage system. Their team is professional and a pleasure to deal with.

Edgar & Maria Isabella Ulferts | Homeowners, Myocum NSW

True Water has been very professional and any dealings with them were quick to be responded to. It was easy and straight forward.

Rebecca Batson | Homeowner, Ewingsdale NSW

Very professional and friendly. I was made to feel informed and happy that True Water would complete the job perfectly, and they did. Thank you!

Kelly & Aaron Smith | Homeowners, Coopers Shoot, NSW

True Water have been the most knowledgeable, efficient, polite and professional company to deal with. They have gone above and beyond for us and nothing has ever been an issue. The communication within their company, between clients and third parties is exceptional. We have built and renovated numerous properties and would be hard up picking any other company that displays such high standards. We have no hesitation recommending True Water and their team if you are after a professional, reasonably priced, efficient and reliable company that puts customers first.

Aaron & Kate Greenwood | Homeowners, North Casino, NSW

The project team at True Water was very professional and helpful. Took calls or would return them promptly. Explained everything in detail and answered all our questions. Highly recommend this company.

Margaret Curtin | Homeowner, Dalwood, NSW

I’m very happy with my new septic, has worked out well in the end. Your installer was terrific & did a great job. Would recommend your company. Thank you.

Dave Solkowski | Homeowner, Woombah NSW

We couldn’t be happier with the way the whole installation was managed. The excavator operator did an outstanding job with the excess material spreading it in the back of the block. The team has been nothing short of fantastic to deal with, going out of their way on a number of occasions to assist us with pumps whilst the insurance process was taking place.

Daniel paid us a visit on a couple of occasions which I don’t think too many managers would go as far to do! Professional and friendly!

Couldn’t be happier in our choice of supplier, installer, and serviceman.

Dr. Toshiro Otowa | General Manager, Overseas Business Division, Fuji Clean Co. Ltd.

Fuji Clean has identified True Water Australia as a leader in onsite wastewater treatment, installation and maintenance in Australia. After careful consideration and strong market knowledge, Fuji Clean has chosen True Water Australia to distribute, install and maintain Fuji Clean systems in Australia.

Mark Carmichael | Homeowner, Lismore NSW

All went very well. True Water Australia is a great team and very professional. Their work ethic is outstanding. Many thanks for making the installation an easy experience. Greatly appreciated.

Phil Grace | Blue Ribbon Homes, Coffs Harbour NSW

Blue Ribbon Homes Coffs Harbour would like to express our gratitude for the excellent work done by the team at True Water Australia. The ease in which our dealings progress allows our jobs to progress smoothly and professionally. Blue Ribbon Homes use only the very best subcontractors available and always recommend True Water Australia to others.

Steve Newman | Perry Homes, Tweed Heads NSW

I have found True Water Australia to be specialists in their field of wastewater management. Using True Water provides major benefit to me, as it ensures an open line of communication through the approval and installation process. I have no hesitation in further recommending True Water Australia as their knowledge, professionalism and expertise is second to none.

Anne Celest McCoy | Manager/Director, ReGenesis Sustainable Initiatives

True Water Australia have been looking after our Wastewater Systems for the last 3 years. They are reliable, efficient and honest. Their staff are always available and pleasant to deal with. I have now had several systems installed by them and am impressed with their attention to detail and also their ability to deal with all local council issues and requirements.

Damien Irvine | Homeowner, Braunstone NSW

We are very happy with the job. The work was done fast and without impact on any of our existing irrigation. The entire experience from first contact to the end of job has been very professional. I would be very happy to recommend or use your services in the future.

Alisha Smith | Investment Property Owner, Woombah NSW

When I built my investment home, I did my research to make sure that I got a quality system at the best price. True Water Australia gave me the best price, good service and options that met my needs, so I chose them over other companies.

I also wanted a system that would work well while the house was being rented and True Water Australia provided a solution I felt met my needs. They organized my council approval, then installed the system while I was living and working in Sydney. The quality of the job was excellent.

Jonathan Watt | Stroud Homes, Northern Rivers NSW

The team at True Water are very knowledgeable & easy to deal with. The whole experience was hassle-free, and the resulting outcome exceeded our expectations. I would recommend to anyone looking for waste water treatment solutions to speak with True Water. Their experience is second to none.

Michael & Pam Foster | Homeowners, Minnie Water NSW

We felt comfortable in our negotiations and advice give by Greg Bell from True Water. His product knowledge was very good. The installer, Mark, was also very helpful and courteous. The professionalism and service from the team at True Water was very good.

Kane Munroe | GJ Gardner Homes, Tweed Heads NSW

I am confident when recommending True Water Australia to clients. They have proven themselves to be a highly efficient and professional company, ensuring all clients receive the best value for money, service and the right wastewater system for their new home. The team at True Water always give our clients, the same high standard of service that we expect at GJ Gardener Homes.

Don Jacob | Metricon Homes, Robina QLD

True Water Australia provides our clients with the best possible system for their home, handling the design through to installation. You can rest assured that the service is prompt, cost effective and the process is very efficient in a demanding industry. After working with True Water for 9 years I only have good things to say about them.

John & Trudy Giese | Homeowner, Brooms Head NSW

Our recent purchase and installation of the Fuji Clean system was handled extremely professionally. We found Greg and all the staff from True Water Australia communicated very well and ensured all aspects of our dealings were wonderful. What could have turned into potential major problems were handled with great thought and planning. We can highly recommend this company.

Jason Dwyer | Homeowner, Coorabell NSW

The team at True Water Australia made my septic upgrade and new system installation  seamless. It also saved me nearly $10,000 on the original waste water treatment proposal done by another company. If anyone is thinking of a waste water treatment upgrade or requires a new system, definitely call Greg at True Water and compare the price. You won’t be disappointed.

Adrienne Mercer | Homeowner, NSW

I wish to thank you for all the help you have given me over the past few years concerning the failure of my rather expensive, ineffective Biolytix System. Your team has been fantastic in sorting it all out for me, dealing with whomever was necessary and ensuring that we were up and running in the shortest possible time.

I would have no hesitation in recommending True Water Australia to anyone needing a first class team for their plumbing needs. I wish you well in your future endeavours and all the success you deserve.

Emma Webb | Homeowner, Lismore NSW

True Water Australia went the extra mile to make my difficult and challenging site a success. I appreciate all the work put into designing and installing my system and am very happy with the end result. Thank you True Water.

Matthew W | Homeowner, Dalwood NSW

Awesome!!! What a great team you have. You made our transaction with council a breeze, handling all the necessary documentation. Thank you for the advice and great customer service. Highly recommend you to anyone.

Lew and Alison Shepherd | Homeowner, Woombah NSW

On behalf of my wife and myself I’d like to say a big thank you to all the team at True Water Australia for the recent installation of our new sewage treatment system.

From our first consultation in your office with the design team which discussed land contours, neighbouring properties, council requirements, possible locations of the irrigation field, annual power consumption etc, we felt informed of every aspect of the process which made it that much easier and took away any stress which we had previously after speaking with some of your competitors.

The installation was amazing, prompt and professional, and your tradesman left our property looking like they hadn’t even been there at all!

So for a local business to provide the best price and then back it up with quality and professionalism was great. I’ll be recommending True Water Australia to anyone building a new home which needs a sewage system.