TESTIMONIALS
Hear what our satisfied clients have to say about True Water’s commercial sewage services…
James Bernstein | Project Manager, GLENCORE Rolleston Mine, QLD
We’ve recently contracted True Water Australia to design, construct (through Kubota), supply and oversee both the installation and commissioning of a new Sewage Treatment Plant at Rolleston Coal for our 700 man accommodation village in 2018.
During the tender process we found TWA’s technical knowledge, proven working STP systems elsewhere and compliance to government regulations to be far superior to other tenderers. This was proven through consistency in results, testing and reporting data supplied.
Their team are experts in all aspects of wastewater from pricing and design through to delivery and contract management. TWA have been extremely professional resulting in smooth sailing with all milestones met and delivered without issue or incident.
Brett Matthews | Warrant Officer Class Two, Supervisor of Engineering Services, 6th Engineer Support Regiment, Department of Defence
True Water’s innovation, attention to detail, focus on quality, dedication and customer service are above reproach.I am extremely happy with quality and professionalism displayed by the company and its employees.
Throughout the project True Water’s dedication and customer service was outstanding. They diligently supported the requirements of the Army, in their ongoing maintenance and dependable, reactive and programmed service regime.
Denis Wagner | CEO, Brisbane West Wellcamp Airport
We needed the world’s most reliable, high quality sewage solution for the Brisbane West Wellcamp Airport. True Water Australia was chosen after discussions with each of the leading providers in Australia. True Water displayed many of the traits that made Wagner’s successful, namely innovation, attention to detail, focus on quality, dedication and customer service.
Wagner’s is extremely happy with the quality and performance of True Water Australia’s works and the Kubota STP.
Bernadette Hook | Property Manager, SCOTT PDI
At every stage the dealings with True Water have been professional.
Their focus on achieving the best outcome for the project has given the service centre a system that can manage the challenges presented by fast food outlets, allows for increased usage in the future and has proven reliable during even the heaviest holiday usage.
W. Pleass | Managing Director, Pleass Global Limited
True Water and their Kubota systems have proven a good solution to our wastewater needs. The system is performing to specification, but the service from True Water stands out the most. They have exceeded our expectations and stand head and shoulders above other contractors and suppliers, of which we have hundreds.
Pleass Global Limited highly recommend True Water.
Jo Zadkovich | Project Officer Estate Management, Department of National Parks, Sport and Racing
True Water have demonstrated a high level of expertise in the sewage treatment field and a high level of professionalism in delivering on contractual arrangements.
One of the strongest attributes of the company is their communication – they maintained clear, open lines of communication with field staff, project managers and the environmental compliance agency representatives the entire way through the project. I believe this assisted greatly in keeping the project on track and delivering to expectations.
B. Mathews | Australian Department of Defence
True Water’s innovation, attention to detail, focus on quality, dedication and customer service are above reproach.
I am extremely happy with the quality and professionalism displayed by the company and its employees. Throughout the project True Water’s dedication and customer service was outstanding. They diligently supported the requirements of the Army, in their ongoing maintenance and dependable, reactive and programmed service regime.
Lynn Stollery | General Manager, Home Valley Station, Gibb River Road, WA
Having worked in a remote environment in the East Kimberley, it is essential to have reliable and efficient services, the sewage Management system installed by True Water Australia is a state of the art Kubota plant that not only allows piece of mind, it is very low maintenance and the most effective sewage management system I have worked with over a 20 year career in remote resorts around Australia.
True Water are a professional company offering the ultimate in customer service and customer support, they go over and above and have exceeded my expectations with each and every Contact.
Matt Palmer | Ranger, K’gari (Fraser Island) North, Queensland Parks and Wildlife Services
I appreciate True Water’s prompt response and your team’s efforts in locating and rectifying the issue. It’s reassuring to have you guys to help at short notice, very happy with the service provided.
Che Devlin | Byron Bay Weddings, Bryon Bay NSW
Hats off to your team. Thank you for listening to my wishes & using your experience & expertise to come up with a solution. I look forward to working with you.
Tony Bartlett | Site Manager – Claremont Resort
This project turned out really well, very professional and you are so easy to work with. I can’t thank you enough. The installation team were second to none and went beyond all expectations to get this install in and were very informative throughout the entire project.
You have a great team at True Water and I look forward to working with you in the future. Thanks again you legends!
Sonia Deakin | Event Manager, Deakin & Bliss
I just wanted to say a huge thank you for the opportunity to work with you. I absolutely loved it and congratulations on creating such a successful business – the culture is incredibly authentic and all credit to you for the way you operate both internally and externally.
Your team is just great and it was a privilege to work with you all!
Matt Palmer | Coastal and Islands Parks Region, QWPS
It’s reassuring to have you guys to help at short notice, very happy with the service provided.